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Here is little potted history of our pub and the local area... if you have a spare minute or two and maybe a cup of tea (or is that a G&T), we think it's well worth read.

Download it here...


Front of house

Peter Palfi


Peter is from beautiful Budapest, and moved here in 2007 with his wife and two sons. He is a bit of a petrol head and loves F1, as well as being addicted to his 1982 black Porsche 911 (though he insists he isn't old enough for a mid life crisis). He cannot understand how the English drink tea with milk, and is best avoided in the mornings until he's had his triple espresso. Oh, by the way, he hates being called Peter Palfi Picked a Peck of Pickled Pepper - just try it.

Chloe North

Deputy Manager

Chloe has been with the company for a fair few years now, but joined the Falcon team recently in September. She studied Fashion and Merchandising in Oxford, but decided we were much more fun than hanging out with supermodel types! Hard working, fun loving and with a laugh that can be heard for miles around, the only thing that can distract her from the job are customers with four paws and a waggy tail!

Craig Clarke

Deputy Manager

Craig is a local lad and knows the area of Alcester like the back of his hand. Before joining us at the Arrow Mill, Craig spent over two years working in fine dining restaurants in Australia and New Zealand and more locally worked at The Dormy House Hotel in the Cotswolds. Craig is a natural host, with great attention to detail and loves nothing more than customers leaving with a great big smile, which is why the Arrow Mill is the perfect place for him. When Craig is not looking after his customers, he is busy catching up with family and friends, often with a bottle or two of Shiraz. So if you want to buy him a drink, you now know what his favourite tipple is.

Annabelle Regan

Assistant Manager

Annabelle was born and raised in the neighbouring town of Redditch but for the past four years was living and working in Oxford. After completing her degree in History of Art Annabelle settled into the hospitality business before relocating back home and joining the company in July this year. Annabelle loves all things food and drink, her ideal dinner would be good steak, a bottle of prosecco and some good company. Always up for a good time Annabelle particularly enjoys living it up at festivals where she can cover her face in glitter.

Ben Palfi


Ben is Peter’s son and has been with the company for a while now. He started six years ago at The Greyhound collecting glasses before working his way up to becoming a supervisor at Arrow Mill. He enjoyed Hospitality so much he decided to study Hospitality and Business management at UCB. Ben is a bit of a petrol head and has a keen interest in cars and gadgets. When he’s not cruising around in his car Ben loves to play video games past his bed time.

Rebecca Bartram

Bar/Waiting Staff

Becky is a quiet character but is very warm and friendly. She is a mum of three so as you can imagine is an expert in juggling a hand full of tasks. She spends most of her time looking after her kids and enjoys taking her son and daughter to the skate park watching them attempt new skills which she sometimes tries herself. When she’s not busy with her kids, she enjoys taking the opportunity to kick back and have some well-earned rest.


Bar/Waiting Staff

Originally from Johannesburg, Melissa moved to the UK earlier this year and has been loving life in England for the past seven months. Since moving from South Africa Melissa has had time to pursue her love of travel. Her favourite destinations include Portugal, Amsterdam and Scotland and she’s hoping to head to Sweden or Greece next. She is also into extreme sports and would love to do a ski dive while on her travels.

Jemima Hartley

Bar/Waiting Staff

A local country girl, Jemima is a lover of all things animals and the outdoors. When Jemima isn’t out walking her four dogs, you will probably catch her horseying around with her horse Darcey. Jemima seems shy at first but once you make her laugh she won’t stop giggling.

Isabel Runacres

Bar/Waiting Staff

Izzy is the life and soul of the party and the welcoming face of our bar. Izzy has recently completed a degree in Art and Design with Psychology at Worcester and hopes to work in art therapy in the future. In her spare time Izzy volunteers at an Alzheimer’s café and on her days off enjoys visiting Oxford and spending time with her boyfriend. Izzy has fit in perfectly with pub life, and her beaming smile ensures us she’s having a great time here.

Sian Gibson

Bar/Waiting Staff

Sian has had a lot of experience in hospitality and really knows how to bring energy to the place. Bubbly and full of life Sian is never without her contagious smile. She’s a big foodie and loves to eat nearly as much as she loves a good G&T. She’s currently making her way through our gin list in her spare time to enhance her knowledge.


Szabolcs Szabo

Head Chef

Szabi has been with us since October 2008. He has a great passion for food and experimenting with new ingredients - his favourite is chorizo and he makes a mean goulash. Out of the kitchen he loves his camera and wasting time editing pictures 'til they're perfect.

Callum Finneran


Callum is one of the youngest members of the Arrow Mill team, but has been working in kitchens since he was only thirteen! His first job was working at a café in Stratford where he soon learned that he loved to cook. He then went on to study Professional cookery at University college Birmingham where his passion for food grew. He hopes to one day even own his own pub or restaurant. Outside of work Callum loves to visit his friends in Cornwall, but you won’t catch him in the sea as he hates the cold.

Jay Bassett

Kitchen Porter

Jay was born and raised in Alcester so has a lifetime of local knowledge. She started with us as a KP but has recently taken a shine to the sweet section of the kitchen, dishing out yummy desserts. Before working with us Jay had previously studied Scenic Arts at college so knows a thing or two about building theatre sets. When she isn’t working she likes spending time with her five dogs or sat watching a horror film with a bucket of popcorn

Book online

Use the calendar to book a table. If the time you're after is not available, give us a call and we will try our best to fit you in. We keep some tables for phone bookings.

We don't reserve any of our outside tables or picnic benches so if you enjoy a little alfresco dining these are first come first serve.