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Here is little potted history of our pub and the local area... if you have a spare minute or two and maybe a cup of tea (or is that a G&T), we think it's well worth read.

Download it here...


Front of house

Peter Palfi


Peter is from beautiful Budapest, and moved here in 2007 with his wife and two sons. He is a bit of a petrol head and loves F1, as well as being addicted to his 1982 black Porsche 911 (though he insists he isn't old enough for a mid life crisis). He cannot understand how the English drink tea with milk, and is best avoided in the mornings until he's had his triple espresso. Oh, by the way, he hates being called Peter Palfi Picked a Peck of Pickled Pepper - just try it.

Rachel Hanna

Deputy Manager

Rachel joined the BnP family in October 2015 after working in Michelin starred restaurants from London to Edinburgh. She has joined us here at the Arrow Mill after working in our sister pubs, The Greyhound and the Old Courthouse. Her passion for everything food related shows, but has a keen liking to Gin, Cheese and Coffee. In her spare time she will either be walking border collie Paige, driving around around in her blue beetle or down her local. With this typical blonde around, there is never a dull day at the Arrow Mill.

Craig Clarke

Deputy Manager

Craig is a local lad and knows the area of Alcester like the back of his hand. Before joining us at the Arrow Mill, Craig spent over two years working in fine dining restaurants in Australia and New Zealand and more locally worked at The Dormy House Hotel in the Cotswolds. Craig is a natural host, with great attention to detail and loves nothing more than customers leaving with a great big smile, which is why the Arrow Mill is the perfect place for him. When Craig is not looking after his customers, he is busy catching up with family and friends, often with a bottle or two of Shiraz. So if you want to buy him a drink, you now know what his favourite tipple is.

Annabelle Regan

Assistant Manager

Annabelle was born and raised in the neighbouring town of Redditch but for the past four years was living and working in Oxford. After completing her degree in History of Art Annabelle settled into the hospitality business before relocating back home and joining the company in July this year. Annabelle loves all things food and drink, her ideal dinner would be good steak, a bottle of prosecco and some good company. Always up for a good time Annabelle particularly enjoys living it up at festivals where she can cover her face in glitter.

Ben Palfi


Ben is Peter’s son and has been with the company for a while now. He started six years ago at The Greyhound collecting glasses before working his way up to becoming a supervisor at Arrow Mill. He enjoyed Hospitality so much he decided to study Hospitality and Business management at UCB. Ben is a bit of a petrol head and has a keen interest in cars and gadgets. When he’s not cruising around in his car Ben loves to play video games past his bed time.

Sian Gibson


Sian has had a lot of experience in hospitality and really knows how to bring energy to the place. Bubbly and full of life Sian is never without her contagious smile. She’s a big foodie and loves to eat nearly as much as she loves a good G&T. She’s currently making her way through our gin list in her spare time to enhance her knowledge.

Isabel Runacres

Bar Supervisor

Izzy is the life and soul of the party and the welcoming face of our bar. Izzy has recently completed a degree in Art and Design with Psychology at Worcester and hopes to work in art therapy in the future. In her spare time Izzy volunteers at an Alzheimer’s café and on her days off enjoys visiting Oxford and spending time with her boyfriend. Izzy has fit in perfectly with pub life, and her beaming smile ensures us she’s having a great time here.


Eden Lewis

Bar/Waiting Staff

Eden has been with the company for nearly 4 years now, previously working at the Falcon before joining us at Arrow Mill. Eden is currently in her final year of university at Birmingham City but is looking forward to doing a masters in speech and language therapy. When Eden isn’t busy with work or Uni, you’ll normally catch her spending too much time online shopping buying things she doesn’t need, or binge watching Netflix series. If you see Eden at the bar be sure to get her a pornstar martini – its her favourite.

Rebecca Bartram

Bar/Waiting Staff

Becky is a quiet character but is very warm and friendly. She is a mum of three so as you can imagine is an expert in juggling a hand full of tasks. She spends most of her time looking after her kids and enjoys taking her son and daughter to the skate park watching them attempt new skills which she sometimes tries herself. When she’s not busy with her kids, she enjoys taking the opportunity to kick back and have some well-earned rest.


Bar/Waiting Staff

Originally from Johannesburg, Melissa moved to the UK earlier this year and has been loving life in England for the past seven months. Since moving from South Africa Melissa has had time to pursue her love of travel. Her favourite destinations include Portugal, Amsterdam and Scotland and she’s hoping to head to Sweden or Greece next. She is also into extreme sports and would love to do a ski dive while on her travels.


Harry Hudson

Bar/Waiting Staff


Szabolcs Szabo

Head Chef

Szabi has been with us since October 2008. He has a great passion for food and experimenting with new ingredients - his favourite is chorizo and he makes a mean goulash. Out of the kitchen he loves his camera and wasting time editing pictures 'til they're perfect.


Maciej Czernic

Sous Chef

Our sous chef Macej came from Poland to England in 2008. His first job in the UK was as a pot wash but he soon worked his way up through the kitchen and has been a sous chef for some time now. Before training as a chef he used to be a mechanic and has a love for all things cars. He says his two big passions in life are cars and clothes and he would spend all his money on this if he could. When he isn’t busy in the Arrow Mill kitchen, Macej loves to cook and mostly eat Thai and Jamaican food.


Ian Dawe

Chef de Partie

Ian has always been a chef but reckons if he wasn’t doing this then he would have made a fine painter and decorator. When Ian isn’t at work he is busy running around after his two children and Border Collie Buster. He doesn’t seem to catch a break from cooking though as he is also the chef of his household. The family favourite is Ian’s homemade lasagne. If Ian does get a quiet minute to himself then he likes to unwind playing on his Xbox.


Alexander Harrison

Chef de Partie


Matthew Thomas

Chef de Partie

Matt joined the Arrow Mill team earlier this year. He says he’s always known that being a chef was what he wanted to do and hopes to continue it as his career for many more years to come. His first memories of cooking were with his Grandad who taught him how to cook at a young age, and where he says his passion for food began. In the near future Matt hopes to travel across America in particular likes the idea of New York and says he would love to live and work there one day.

Book online

Use the calendar to book a table. If the time you're after is not available, give us a call and we will try our best to fit you in. We keep some tables for phone bookings.

We don't reserve any of our outside tables so if you enjoy a little alfresco dining these are first come first serve.