About Us

Mitch

Manager

Meet our General Manager, Mitch. Originally from Bakewell, he has travelled South, starting off at our sister pub Nevill Crest and Gun, onto the Pheasant and now here putting down roots in the village of Milford. With extensive knowledge about real ales (trying different beers is the best way to obtain this), we can ensure you that you will have a great pint here! On his occasional days off, Mitch will either be kicking a ball around a football pitch for the local football team...Yellas! Or out and about walking his dog, Otis, be sure to say hi!

Ciara

Deputy Manager

Ciara's bubbly and friendly demeanor makes her a favourite among the regulars at the pub! She has a knack for engaging in conversations with customers, effortlessly making them feel like old friends. When she's not pouring pints behind the bar, she regularly goes to theatre performances and visits art exhibitions. Ciara also trains extensively in various dance styles, including ballet, jazz, hip-hop, and contemporary being some of her favourites!

Buzz

Deputy Manager

Paul (aka "Buzz"...no one knows why) is our oldest serving manager whose voice booms through the pubs beams when he works. One of our crucial members of staff, he is everyones best friend but if you cannot find him he is almost definitely on holiday topping up his tan and ever growing knowledge of wines. If you ever have any questions about any of our booze, he is your man.

Jessy Lou

Assistant Manager

Meet Jess, one of our Assistant managers. Who has brought her northern spirit straight to Surrey! And the place hasn't been the same since. Always full of energy, smiles and good vibes, she's the type of person who lifts the teams morale the second she walks through the door...usually early, of course. She thrives in the restaurant atmosphere, making sure aces are in their places and every customer feels looked after as they arrive. Whether she's taking orders, checking in on tables or having a proper natter with the regulars, Jess always brings her own personal touch. Don't see her jotting down an order? Then you'll almost certainly find her at a modified car event or underneath the bonnet of her own car, busy working on her latest upgrades.

Tom

Assistant Manager

Meet Tom, one of our Assistant managers, who is always on the move! Keen, approachable and endlessly reliable. He keeps the team running smoothly and the standards sky high every shift. Behind the scenes, the cellar is very much his domain - spotless, organised and looked after like his own little baby. If he's not behind the bar making sure everything's running perfectly, you'll probably find him sat on the other side of it enjoying a well-earned Guinness. And, if he's not there? He's likely soaking up the sun somewhere on holiday, watching F1 cars rip around the race track at full speed.

Philip

Assistant Manager

Philip Kennedy is one of the steady hands that keeps the floor running. As assistant manager, he combines strong leadership with a calm, approachable style that earns the respect of both staff and guests alike. Dependable, diplomatic and deeply committed to the team, he plays a key role in maintaining the high standards of the pub.

Vicki

Supervisor

Vickkiiiiiii! With the most welcoming smile and excellent service, Vik has been an amazing addition to the team. Always ready and raring to go for a shift and always, always early! Our Vik loves a chat and a glass of wine and is always making everyone here laugh. We'd be lost without her!

Roz

Supervisor

Roz is one of our superstar supervisors. A true expert when it comes to pouring the perfect pint. Calm under pressure, endlessly hardworking and always up for a laugh. she keeps the team ticking along smoothly while making sure every customer feels right at home. When she's not running the floor or behind the bar serving up top-quality pints, you'll catch her on the netball court- with some serious experience under her belt. Roz has played netball in three different countries- bringing the same teamwork, energy and competitive spirit into every shift she works.

Jack

Bar/Waiting

Jack brings charm, attentiveness, and a touch of effortless cool to the dining room. With a keen sense of timing and a genuine rapport with guests, Jack delivers top-tier service with a smile. Jack's energy and dedication make him a standout on the floor and a key part of the team.

Lewis

Bar/Waiting

Meet Lewis- the friendly face you never knew you needed! Hard-working, always on the ball, never short of a chat, Lewis is one of those people who instantly gets on with everyone. The regulars love him, and honestly, half the time you'd think he was one of them! As one of our part-time team members, Lewis can be a bit of a rare sighting, but when he is in, he certainly brings the atmosphere with him. If he's not behind the bar or running your food over with a smile, you will probably spot him enjoying a pint of Neck Oil with the football crowd.

Katelyn

Bar/Waiting

With a welcoming smile and a natural knack for hospitality, Katelyn brings warmth and professionalism to every table she serves. She has a talent for making guests instantly feel at home, combining efficiency with genuine care.

Darcey

Bar/Waiting

Darcey, Darcey, Darcey! Our energetic ball of sunshine! Who's constantly on the go, always got such interesting stories to tell you or a classic joke up her sleeve. With her background in music festivals and events- she knows exactly how to bring the atmosphere, keep the energy high and make every shift feel like a good time. Whether she's chatting away with customers, keeping the team smiling through the busy service or sharing one of her many stories- Darcey brings nothing but good vibes wherever she goes. If she's not on the floor spreading her positivity, you'll probably find her sat in the bar enjoying a well-deserved pint with the gang.

Joe

Bar/Waiting

Joe! Part time waiter, singer, songwriter... and absolute legend. Joe is the kind of person who lights up the room the second he walks in, a comedian at heart with a natural gift for conversation - he somehow manages to make every customer feel like an old friend. He loves getting to know the regulars, and honestly, it's impressive how he remembers everyone's drink's order by heart before they've even made it to the bar. We love Joe for his endless energy & good vibes. When he's not hard at work, you'll probably find him singing, writing music or dreaming big about his future in the music industry.

Emma

Bar/Waiting

Emma- The solid beam to the team you never knew you needed. She is one of those people every workplace hopes to have. Reliable, hardworking, always there when needed- she is the definition of dependable. Whether its picking up extra shifts, helping out where she can or simply showing up every single day with a smile on her face, Emma brings the calm and positive energy that holds the team together.

She may be soft spoken, but don't let that fool you- Emma get's the job done, and she gets it done well. When it comes to closing down the bar? she's an absolute boss. She makes the busiest closes look effortless.

We honestly don't know what we would do without her.

Ben

Bar/Waiting

Ben! the man running on fully charged batteries 24/7. If there's one thing about Ben, it's standing simply isn't his nature. He's always on the go, looking for the next job to tackle, the next person to help, or the next thing he needs to be doing. Busy busy busy is definitely his motto, and he still manages to do it all with a big smile on his face! Whether he's helping behind the scenes or chatting away on the floor - his energy is contagious and never goes unnoticed. And if you can't find ben? Don't worry - he is probably smashing out a gym session or working on his next big project in life.

Suzie

Bar/Waiting

Suzie! one of our par-timers who Suzie is currently taking a gap year from university and chose to spend it with us. She's eager, outgoing yet softly spoken - always a beautiful smile on her face! Truly the gental soul you never knew you needed. If she's not busy writing down your order, she'll either be off travelling or working hard towards her dream of pursuing a career in the film industry.

Amy

Bar/Waiting

Meet Amy, she is one of our long-serving team members, she's a familiar face that both customers and staff absolutely adore.

Amy has been with us for several years, and has become an essential part of the team. In fact, one of the most common questions we hear from our regulars is "When is Amy coming back?" - that's a testament to the fantastic relationships she's built with them.

Amy is one of the crew members that makes everyone breathe a sigh of relief when she walks through the door. Whatever the day brings, you know that Amy will tackle it with a big smile and a can-do attitude. Whether Amy is taking your order, serving you a pint at the bar, or having a laugh with customers and colleagues, her warmth and energy radiates.

When she's not with us, you'll likely find her back at university in Leeds, working hard and making the most of every opportunity that comes her way as she builds towards a future career in marketing.

Amy's absence is defiantly noticed when she's not around, we're lucky to have her working with us!

Ted

Bar/Waiting

Meet Ted!

If there's one person guaranteed to bring the banter to every shift, it's Ted. Known for his quick wit, great sense of humour, and hardworking attitude, Ted is a much-loved member of the team who always keeps spirits high.

Having been part of the company for several years, Ted has become a familiar face among our regulars, who along with the rest of our Crew, are always delighted to see him return during breaks from university. He has built fantastic relationships with everyone here at the Refectory - we love having him around.

When he's not brightening up shifts with us, you'll likely find him back at university in Leeds, working hard towards a future career in Marketing!

Paul

Head Chef

At the heart of our kitchen is Paul, our exceptional Head Chef whose passion, creativity and leadership shape every plate that leaves the pass. With years of experience and an uncompromising commitment to quality, Paul leads the brigade with precision and inspiration. His menus reflect a deep respect for seasonal ingredients, bold flavours and beautifully balanced dishes. Whether he is mentoring young chefs or crafting a new menu, Paul's energy and expertise set the standard for excellence in our kitchen-and beyond.

Elena

Senior Sous Chef

Elena is our Greek Goddess who loves cooking up a storm in the kitchen. Elena's favourite traditional Greek dish to cook is Spanakopita... yum! It goes without saying that she is an avid Harry Potter fan and you would not want to face her in a Quidditch quiz off! We love having Elena here, she is our ray of sunshine and her bubbly personality is always shining.

Steve

Junior Sous Chef

Steve is a passionate chef, with a keen eye for detail. He is a truly likable guy, with a laid-back character and a cool head. He is a family man, who loves spending time with his daughter, taking her out shopping and cooking up lovely dinners with her! His favourite dish on our menu has to be the steak sandwich.

David

Junior Sous Chef

Meet David!

David moved to the UK from Hungary over 10 years ago. Since then, he has built a successful career in hospitality and has become a truly valued member of our team.

As our Junior Sous, David is hardworking, resilience, and makes the most out of every opportunity that comes his way.

Davids' dedication shines through every day. With a strong work ethic, a positive attitude and a passion for great food, David consistently strives to prepare the best dishes.

When he's not in our kitchen, you'll most likely find him enjoying a pint while watching football with friends, or at home experimenting with new recipes and cooking up something exciting.

We're proud to have David as part of the team.

Numadi

Commis Chef

In the bustling environment of our kitchen, efficiency and cleanliness are paramount. Numadi, our dedicated kitchen porter, ensure that everything runs smoothly behind the scenes. Numadi assists the chefs with prep, organising deliveries and upholds the highest hygiene standards, which is crucial in any food service environment.

Thomas

Chef de Partie

Thomas may be one of the quieter members of the team, but his talent and dedication in the kitchen speak for themselves.

Passionate about food and driven by a desire to constantly improve, Thomas takes enormous pride in every dish he creates. Calm, focused and meticulous, he is always striving to perfect every detail before a plate leaves the pass.

Thomas's dedication and hard work has recently paid off after successfully completing his NVQ catering apprenticeship at Westminster Kingsway Collage - a fantastic achievement that reflects his commitment to developing his craft.

When he's not busy in the kitchen refining his skills - he will certainly be keeping active outdoors, whether that's hitting the trails on his mountain bike or playing sports!

Olena

Kitchen Porter

Olena is the quiet force that keeps our kitchen running smoothly behind the scenes. With tireless dedication, a strong work ethic and an unshakable positive attitude, she ensures everything stays clean, organised and ready for service. From early prep to the final close, Olena is a vital part of our team, always dependable, always thorough. It's thanks to hard-working team members like Olena that our kitchen runs with such precision and pride.

Martin

Gardener/Maintenance Person

Don't be shy to say hello to our longest standing gardener/maintenance man Martin. You will see him working hard around the grounds and loves a good chat between jobs! Martin loves long walks and travelling around the UK and abroad with his two sons. If you ever need a helping hand, Martin is your guy!

Nigel

Maintenance Person

Rarely at work, usually found at the bar nursing a pint of Becks. All jokes aside, Nigel has been one of our regulars here for years and is a great friend of the pub. He joined our team as part of the maintenance crew helping us out with repairs and gardening. What a dude!

Victor

Cleaner

Victor is our part time cleaner, part time gardener, part time pot wash...Victor does it all! Anywhere he can help, he's there- and does heavens, he wants to put the hours in! He's quite a force to be reckoned with, always getting stuck in and never afraid of hard work. No matter the day, Victor is the first to say "good morning" with a smile on his face, helping everyone start of the day on a positive note. His attitude and work ethic doesn't go unnoticed, the place wouldn't be the same without him!